A state-of-the-art 24/7 operations center, Comverge’s Information Command Center (ICC) serves as the central communications hub for all operational, customer service, and electric utility programs.

A combination of energy analysts, engineers, and software applications collect and analyze data, enabling our customers to make the best use of their energy.

Using the strategies and techniques built by our energy analysts, the ICC delivers all operational aspects of demand response and energy efficiency programs, including:

• 24/7 monitoring and alarm notification
• Strategy development
• Results reconciliation
• Exception detection and evaluation
• Deployment assistance