A Joint Effort... Customer Intimacy at Comverge

To us, Customer Intimacy is far more than just a sales call - when a company chooses a Comverge product or solution, they are not just purchasing hardware, but beginning a long term partnership. Our pay-for-performance style Virtual Peaking CapacityT contracts are, in their very essence, a cooperative effort that aligns Comverge's interests with those of our clients. Every day we are working to make the extra effort to keep the level of our communication and service at the absolute highest standard. Click here for full story...

Bringing Customer Intimacy to a New Level: Tampa Electric, Gulf Power, & Comverge

One of Comverge's goals within Customer Intimacy is to bring clients together to discuss and determine best practices for implementing successful programs. "There is so much insight to be gained by utilities talking to each other. Unfortunately, deregulation has done a lot to put utilities on edge about sharing too much information," said Scott Mossbrooks, Sales Director for the Southeastern US. "When it's possible to open those lines of communication, both the utility and the end-consumer benefit a great deal from the knowledge shared and best practices established."

When Tampa Electric Co. raised an interest in price-responsive load control, Comverge quickly phoned over to their northern "neighbor" in Pensacola, FL, Gulf Power. Comverge and Gulf have worked closely throughout the implementation of Gulf's fully-price responsive rate program, GoodCents Select. Click here for full story...

Austin Energy Works with Comverge to Conclude Initial Field Testing of White-Rodgers Thermostat

When Comverge announced the development of the Comverge/White-Rodgers thermostat in 2004, Austin Energy was one of the first clients to place an order. "We were excited about this new product as it offered our customers a much more attractive and user-friendly model, as well as several important functional improvements that will make inventory and installations much easier on us," said Program Coordinator Steve Saenz.

As the initial design and integration were completed early in 2005, Austin and Comverge were excited to begin field testing the units. As with any new product, both looked forward to improving the design based on the results of testing in a real, deployed atmosphere. Throughout the process, an already intimate relationship between Austin and Comverge was strengthened as the two teams worked closely together in order to achieve a successful round of testing. Click here for full story...

Progress Energy Florida Reduces Site Visits with Comverge Solutions

Comverge Announces Eric Woychik as New Business Development Director

Comverge and Tampa Electric Launch "Energy Planner^SM" Price Responsive Pilot