At Comverge, we know energy efficiency is a great complement to demand response programs. That’s why we provide solutions designed to increase energy awareness among utility customers and inspire them to use electricity more efficiently.
Comverge’s IntelliSOURCE-Customer module unlocks the latent customer engagement opportunities in a demand response program, moving demand response beyond its days as only an emergency capacity resource. The software enables utilities to deepen customer engagement by adding integrated energy efficiency capabilities to demand response programs, while also providing tools to better manage participation in a time-varying rate.
IntelliSOURCE-Customer includes native apps for iOS and Android for remote management of thermostats and other appliances and an actionable tips engine that help customers conveniently reduce household energy consumption. The IntelliSOURCE-Customer mobile app can also be used for demand response event overrides to give customers more choice and control as they participate in programs.
IntelliSOURCE-Customer provides many benefits for utilities and their customers:
Download the Comverge IntelliSOURCE-Customer Brochure
Drive engagement through utility-branded app
Optimize energy savings for customers
Maximize participation in price-based demand response programs
Because no two markets are exactly alike, our IntelliMARKET® service performs market analysis, research, and focus testing to identify the right messaging and branding for your target market.
The IntelliMARKET service uses a data-driven approach to help reach customer engagement goals. By analyzing all customer data, the service enables utilities to target the most appropriate customers, identifies the best ways to engage them, and ultimately increases the impact of customer communications. It also helps optimize customer interactions at key touchpoints (such as bill pay, move in/out, and customer service calls) to help build ongoing awareness, reinforcement of the message, and true engagement.
The IntelliMEASURE® service uses analytical tools to assess program effectiveness and look for even more efficiency. This includes representative samples of the fully deployed and enrolled population based on factors like geographic location, altitude, age of the building, and demographic considerations.
When your energy efficiency program is working, our experienced analysts can prove it: They read and decipher the data, provide meaningful and reliable analysis, and offer reports and insights so you can tell the story of success.