Network Operations Center

Providing round-the-clock support to help customers manage and execute their energy consumption strategies

Staffed by an experienced team of energy analysts and engineers, the Comverge NOC makes demand response seamless and reliable for both utilities and their commercial and industrial customers. From executing and managing events to providing 24x7 emergency response, the Comverge NOC helps ensure customers receive a consistent and reliable energy supply.

Services provided by the Comverge NOC include:

• Initiation of curtailment strategies during peak conditions
• Load-shedding control
• Meter data collection monitoring and support
• Control, maintenance, and troubleshooting of electrical assets
• Monitoring and notification of North American energy pricing and market conditions
• Event compliance verification

Through the NOC, we remain in continuous communication with our customers – keeping them informed of demand response events, meter data, and energy use. From there, we are able to help pinpoint problems and identify areas for additional efficiency savings. Most importantly, customers know they can count on the Comverge NOC as a knowledgeable resource that is always available to answer questions, provide guidance during events, and help them accomplish their energy management goals.

 NOC fact sheet