Lead Field Technician (MD/DC Peninsula)

Summary
As a key member of the Clean Energy Solutions Group you will be responsible for increasing the profitable growth of Comverge, by performing field installations and commissioning of advanced energy management and control systems for residential homes.
The position Lead Field Technician requires a self starting individual who is results motivated and has the ability to work independently with analytical process and management skills to provide exceptional customer service. Primary responsibilities include the support of utility based programs and the promotion of the program's features and benefits. In addition, perform field installations and commissioning of advanced energy management and control systems. The individual will achieve customer support objectives by contributing information and analysis to strategic plans and reviews. This position is a direct report to the Field Services Supervisor.
Responsibilities

• Install and commission low and line voltage equipment and wiring
• Install and service intelligent thermostats and other load control devices
• Install power line carrier (PLC) devices
• Install electric meters and telecommunication lines
• Provide world class customer services and instructional information
• Serve as main point of contact for answering questions related to the installation and service of load management devises
• Train new field technicians and retrain existing personnel as well as conduct safety meetings
• Investigate and resolution of customer escalated issues
• Perform QA/QC inspections on installations completed by field technicians

Requirement

• HVAC, Controls and /or electrical experience
• Must be professional, courteous, polite and respectful
• Ability to effectively and efficiently complete installations and service of load management devices
• Must be able to fulfill reporting requirements including service reports
• Must be a self-starter with the ability to work independently

Qualifications

• Field Technicians should have HVAC, electrical and or automation and controls installation and service experience.
• Master or Journeyman level is highly desirable.
• Three to five years of related experience and/or training; or equivalent combination of education and experience.
• Technical school and or trade certification is preferred.

Other Skills

• Strong interpersonal skills with the ability to interact with customers and management
• Demonstrated ability to solve practical problems and recommend solutions
• Ability to grow with advanced technology requirements
• Ability to follow detailed instructions and perform related duties
• Ability to work outside in all weather conditions
• Ability to climb ladders
• Ability to use test equipment and interpret the information
• Ability to work on your own with minimal direction

Benefits
In addition to joining an innovative and industry-leading company, you will be joining the green fight and helping our planet. In exchange for your hard work and dedication, we offer a competitive salary, excellent benefit package and positive working environment commensurate with your experience.

To apply for this position, go to: https://home.eease.com/recruit/?id=214269

Comverge is an equal employment opportunity employer

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