Program Manager (East Hanover, NJ)
Summary
Position requires a self-starting individual with the ability to run a remote matrix managed project team to increase the profitable growth of Comverge as a key member of the Clean Energy Solutions Group. Candidate will be a client facing, project management experienced individual who can direct vendors for various activities including marketing and customer installations. The Position will be the main interface between the Utility client and Comverge staff. This position is located in East Hanover, NJ.
Responsibilities
- Team Leader focused on managing execution and continuing operations (P&L) of a large scale demand side management program
- Coordinate matrix managed project team resources to successfully implement & manage a long-term contract, ensuring contract profitability while meeting client goals
- Be the primary client interface for all Program issues and regular reports, prioritizing and communicating out to the management team required actions
- Meet regularly with client to present Program status updates, project plans, ad hoc issues, etc.
- With the assistance of the Marketing Director, plan marketing campaigns and manage vendors to increase enrollments of participants.
- Work independently to increase adoption rates developing program effectiveness as required.
- Create and implement an effective customer support plan
- Manage shared technical team installing infrastructure and support systems.
- Communicate to the Customer and the Comverge Executive Team status and issues related to Program
Specific Work Products -- Create Project Documents including:
- Customer Technical Support Plan
- Installation Plan
- Marketing Plan
- Program Management Manual
- Escalation Plans
- Regular Program Plans and Reports
Performance Metrics to be utilized – Implementation Success:
- Quality, timely, and profitable completion of major Comverge milestones and initiatives
- Customer satisfaction and resolution of issues
- Annual testing of system components
- Team effectiveness
Requirements
- Requires a bachelor's degree with at least 5 years of experience
- High energy to run new business and new relationships.
- Project Management experience of teams and vendor relationships
- Experience in contract management
- Experience developing and providing project tracking reports & plans
- Experience in Utility and Energy sector a plus.
- Understanding of regulatory environment and processes a plus
- Ability to travel throughout service territory to meet with the client or visit with vendors to inspect results
- Excellent written and oral Communication Skills
Benefits
In exchange for your hard work and dedication, we offer a competitive salary, excellent benefits package and positive working environment.
To apply for this position visit: https://home.eease.com/recruit/?id=469153
Comverge is an Equal Opportunity Employer
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