Comverge Clean Energy Solutions Group
Program Manager - Pensacola, FL

Summary
Position requires a self-starting individual with the ability to run a remote matrix managed project team to increase the profitable growth of Comverge as a key member of the Comverge Clean Energy Solutions Group. Candidate will be a client facing, project management experienced individual who can direct vendors for various activities including marketing and switch installations.  Open nationwide.

Responsibilities
- Team Leader focused on managing execution and continuing operations (P&L) of Florida’s Good Cents Select and Premium Surge programs.
- Coordinate matrix managed project team resources to successfully implement long-term contract, ensuring contract profitability.
- Manage vendor relationships to insure switch installation occurs on schedule and within budget.
- With the assistance of the Marketing Director, plan marketing campaigns and manage vendors to increase enrollments of participants.
- Work independently to increase adoption rates developing program effectiveness as required.
- Be the client interface for major Comverge initiatives and customer solutions, prioritizing customer issues and communicating out to the management team required actions
- Create and implement an effective customer support plan
- Manage shared technical team installing infrastructure and support systems.
- Communicate to the Customer, Comverge Executive Council and Leadership Team status and issues related to Program
- Assess and communicate to Sales Force additional opportunities to increase revenues

Specific Work Products
- Create Operations Manual including:

1. Customer Technical Support Plan
2. Installation Plan
3. Marketing Plan
4. Program Management
5. Escalation Plans

- Program Management Plans and Reports

Performance Metrics
Implementation Success (Total Revenues, Profitability, Customer Satisfaction)
- Quality, timely, and profitable completion of major Comverge milestones and initiatives (35 %)
- Customer satisfaction and resolution of issues (35 %)
- Annual number of required documents produced (10 %)
- Annual testing of system components (10%)
- Team effectiveness (10%)

Requirements
- Requires a bachelor's degree with at least 4 years of experience
- High energy to run new business and new relationships.
- Project Management experience of teams and vendor relationships
- Experience in Utility and Energy sector a plus.
- Experience in Radio Communications a plus.
- Understanding of regulatory environment and processes a plus
- Ability to travel throughout service territory to meet with the client or visit with vendors to inspect results
- Effective Written and Oral Communications

To Apply
To apply for this position go to https://home.eease.com/recruit/?id=435120.

Comverge is an Equal Opportunity Employer.

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